In a press release dated September 27, 2026, CAGD said it had taken note of recent statements from the Ghana National Association of Teachers (GNAT), the National Association of Graduate Teachers (NAGRAT), and the Pre-Tertiary Teachers' Association of Ghana (PRETAG) regarding alleged delays in placing promoted teachers on their appropriate salary scales.
CAGD said Ghana's payroll system runs on two platforms: the Human Resource Management Information System (HRMIS), managed by the employer, such as GES, and the Integrated Personnel and Payroll Database 2 (IPPD2), managed by CAGD. The employer initiates promotions in HRMIS, then submits a completed input form and the promotion letter to CAGD for validation.
"These documents are not mere administrative formalities," the statement said. "They are essential for payroll validation and are designed to prevent fictitious promotions, unauthorised salary adjustments, and irregular payments."
CAGD said the current process follows a meeting on 31 August 2026, chaired by the Minister of Education and attended by the Deputy Minister of Education, teacher union representatives, and officials from GES and CAGD. It was agreed that GES would provide CAGD with a master list of promoted staff, their promotion letters, and completed input forms, as prerequisites for paying the teachers' promotion arrears, effective 1 January 2026.
CAGD said that, as at 22 September 2026, it had received from GES a total of 6,079 completed input forms and corresponding promotion letters, out of an expected 58,620 cases, about 10 per cent of the total. It said all 6,079 submitted cases were fully processed and paid, including applicable arrears, as part of September 2026 salaries.
"It must therefore be emphasised that CAGD has processed every valid case received from GES," the statement said. "Any outstanding payment therefore relates to cases for which GES is yet to submit the requisite documentation for validation and processing."
The Department said it can only process salary adjustments once it receives the required documentation from the employer, with transactions suspended until then.
CAGD said it remains available to engage constructively with the Ministry of Education, GES, the teacher unions, and other stakeholders to resolve genuine payroll issues through due process, and urged stakeholders "to work collaboratively and avoid making statements that may cause public anxiety or misrepresent the Department's role in payroll administration."
It said it appreciated teachers' contribution to national development and assured them that every legitimate payment due would be processed once the required documentation was submitted and validated.
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